Course Outline

Fundamentals of change management

  1. The essence of organizational change
  • Defining change and why initiatives fail
  • Types of organizational change
  • The role of leaders in the change process

2. Change management models

  • Overview of classic frameworks (e.g., Kotter, ADKAR, Lewin)
  • Applying models in practice
  • Limitations of model-based approaches

3. Stakeholders in the change process

  • Stakeholder identification
  • Impact and attitude analysis
  • Engagement strategies

4. Communication during change

  • The role of formal and informal communication
  • Consistency of messaging
  • Transparency and trust-building

Practical aspects of implementation

  1. Resistance to change
  • Sources of resistance
  • Typical employee reactions
  • Addressing fears and uncertainty

2. Planning change management activities

  • Action roadmaps and timelines
  • Roles and responsibilities
  • Measuring effectiveness (Success metrics)

3. Supporting managers and teams

  • The pivotal role of middle management
  • Coaching and feedback loops
  • Reinforcing and sustaining change

4. Case studies

  • Examples of successful and failed change initiatives
  • Practical takeaways and lessons 

Requirements

  • Professional Experience in a leadership, management, or project/team coordination role.
  • General Knowledge: Basic understanding of project management and corporate organizational structures.
  • Mindset: Readiness to reflect on personal experiences with organizational transitions.

Audience

  • Upper and middle management.
  • Team Leaders and Scrum Masters.
  • Project Managers.
  • Business Analysts and consultants implementing new solutions.
 14 Hours

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