Microsoft Training in Cairo

Microsoft 365 is a suite of cloud-based productivity and collaboration tools that includes Teams, OneDrive, Planner, and Copilot to support modern workplace workflows.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to adopt Microsoft 365 capabilities to improve productivity, governance, and cross-team collaboration.

Upon completion of this training, participants will be able to:

• Configure and manage Teams for effective team collaboration and meeting practices.
• Use OneDrive for secure file storage, sharing, and version control.
• Plan and track work using Planner and integrate tasks into team workflows.
• Leverage Copilot to accelerate document drafting, meeting summaries, and data insights.

Format of the Course

• Interactive demonstrations combined with guided, hands-on labs.
• Scenario-driven exercises reflecting real organizational workflows.
• Practical sessions on configuration, governance, and user adoption best practices.

Course Customization Options

• We can tailor examples, governance checklists, and hands-on labs to match your organization's policies and environment.

Microsoft 365 provides a powerful suite of tools for creating enterprise-level knowledge management systems, combining SharePoint, Teams, Power Automate, and Power BI to organize, integrate, and visualize information effectively. This course explores how to design dynamic intranet dashboards, interlink data sources, and implement structured workflows to enhance collaboration and knowledge sharing across teams.

This instructor-led, live training (online or onsite) is aimed at advanced-level professionals who wish to develop and manage sophisticated knowledge management frameworks using Microsoft 365 tools.

By the end of this training, participants will be able to:

• Design advanced knowledge management systems using Microsoft 365 tools.
• Build interconnected SharePoint sites and Teams channels for information flow.
• Automate content workflows using Power Automate.
• Develop Power BI dashboards for knowledge visualization and reporting.
• Optimize governance, access, and version control across shared repositories.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practical implementation.
• Hands-on configuration in a live Microsoft 365 environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft Intune is a cloud-based endpoint management solution that enables organizations to securely manage users, devices, and applications. It provides comprehensive tools for configuration, compliance, and protection across Windows, macOS, iOS, and Android environments.

This instructor-led, live training (online or onsite) is aimed at intermediate-level to advanced-level IT professionals who wish to deploy, configure, and manage enterprise devices using Microsoft Intune and related Microsoft 365 technologies.

By the end of this training, participants will be able to:

• Implement and manage Microsoft Intune for endpoint management.
• Configure device enrollment, compliance, and security policies.
• Deploy and protect enterprise applications using Intune.
• Integrate Intune with Microsoft 365, Entra ID, and Defender for Endpoint for unified management.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft 365 is a suite of integrated productivity tools that enable collaboration, data-driven insights, and workflow automation through applications like Excel, Word, PowerPoint, Outlook, and Copilot.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to master Microsoft 365 tools and AI-powered features to improve decision-making, communication, and organizational efficiency.

By the end of this training, participants will be able to:

• Apply advanced Excel techniques and automation tools to support business and leadership decisions.
• Design impactful PowerPoint presentations using storytelling and data visualization techniques.
• Create, format, and collaborate on professional documents in Word with the help of Copilot.
• Enhance productivity and time management using Outlook and AI-driven features across Microsoft 365.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and scenario-based practice.
• Practical application using Microsoft 365 tools in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (available online or onsite) is aimed at beginner to intermediate-level professionals who wish to leverage Microsoft To Do not only for personal productivity but also as a powerful collaborative tool integrated with Microsoft 365 applications.

Learning Objectives

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do across devices and integrate it with Microsoft 365.
• Create, organize, and prioritize tasks and lists for both personal and team use.
• Collaborate effectively by sharing lists, assigning tasks, and monitoring progress.
• Enhance workflows by using Microsoft To Do alongside Outlook, Teams, and Planner.
• Apply productivity best practices and advanced techniques for long-term adoption.

Format of the Course

• Interactive lecture and discussion.
• Hands-on exercises and guided labs.
• Practical team collaboration simulations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft To Do is a cloud-based task management application designed to help individuals and teams organize, prioritize, and manage tasks across devices with seamless integration into Microsoft 365.

This instructor-led, live training (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to use Microsoft To Do to manage tasks effectively, boost productivity, and collaborate better with teams.

By the end of this training, participants will be able to:

• Set up and configure Microsoft To Do for personal and team use.
• Create, organize, and prioritize tasks efficiently.
• Integrate To Do with Outlook, Teams, and other Microsoft 365 tools.
• Apply productivity best practices using To Do features.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft System Center Data Protection Manager (DPM) is Microsoft’s enterprise backup and recovery solution for protecting workloads such as file servers, databases, and virtual machines.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage DPM to protect data and ensure business continuity.

By the end of this training, participants will be able to:

• Install and configure DPM servers and agents.
• Create and manage protection groups.
• Perform backup and recovery operations.
• Integrate DPM with other disaster recovery solutions.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Cairo (online or onsite) is aimed at beginner-level to intermediate-level business users who wish to improve their productivity and digital collaboration using Microsoft Teams, OneDrive, and Outlook.

By the end of this training, participants will be able to:

• Effectively create, manage, and use teams and channels in Microsoft Teams.
• Leverage tags, mentions, and app integrations in Teams to streamline communication.
• Store, organize, and securely share files in OneDrive using best practices.
• Recover documents using version history and collaborate on files in real time.
• Use Outlook for advanced email management and shared calendar scheduling.

This instructor-led, live training in Cairo (online or onsite) is aimed at beginner-level to intermediate-level users who wish to improve team productivity and streamline everyday workflows using Outlook, OneDrive, Teams, Planner, and Forms.

By the end of this training, participants will be able to:

• Organize and manage communication effectively with Outlook.
• Store, share, and collaborate on files using OneDrive.
• Conduct meetings, chats, and team collaboration with Microsoft Teams.
• Plan and track tasks efficiently using Microsoft Planner.
• Create and analyze online surveys and quizzes with Microsoft Forms.

Microsoft Exchange Server is a messaging platform that provides email, calendar, contacts, and tasks functionality.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to install, configure, manage, and troubleshoot Microsoft Exchange Server environments.

By the end of this training, participants will be able to:

• Install and configure Microsoft Exchange Server.
• Implement disaster recovery and anti-malware measures.
• Configure message transport and migration to Exchange Online.
• Troubleshoot issues and ensure server availability.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Microsoft OneNote is a digital notebook application used for organizing, sharing, and collaborating on information across teams and devices.

This instructor-led, live training (online or onsite) is aimed at professionals with limited or emerging experience in OneNote who manage or coordinate digital information and wish to use Microsoft OneNote effectively to organize notes, coordinate team knowledge, and enhance collaborative workflows.

By the end of this training, participants will be able to:

• Organize personal and team notes using notebooks, sections, and pages.
• Share and collaborate in real-time on OneNote content.
• Embed and link files, emails, and meeting notes into a unified workspace.
• Integrate OneNote with Microsoft 365 apps like Teams, Outlook, and Planner.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of Microsoft OneNote in sample collaboration scenarios.
• Guided exercises focused on note-taking, content organization, and teamwork.

Course Customization Options

• To request a customized training for this course based on your department's workflows or internal tools, please contact us to arrange.

This instructor-led, live training in Cairo (online or onsite) is aimed at beginner-level leadership teams who wish to effectively manage and coordinate tasks using Microsoft Planner and its related tools, leading to enhanced productivity and collaboration across the organization.

By the end of this training, participants will be able to:

• Effectively create, manage, and track tasks and projects using Microsoft Planner, enhancing team coordination and project visibility.
• Organize and prioritize individual tasks, share task lists, and collaborate on tasks using Microsoft To Do.
• Utilize Microsoft Loop components for real-time collaboration, integrating them seamlessly into projects and meetings, and enhancing communication and information sharing among team members.
• Design and manage custom lists tailored to specific project needs, automate workflows, and integrate Lists with other Microsoft 365 tools for more efficient task tracking.

This instructor-led, live training in Cairo (online or onsite) is aimed at beginner-level business professionals who wish to gain the skills necessary to utilize Teams, Word, and Excel effectively in a management context.

By the end of this training, participants will be able to:

• Gain a comprehensive understanding of Microsoft 365
• Navigate and utilize Microsoft Teams for communication, collaboration, and project management.
• Develop proficiency in creating, formatting, and managing Word documents.
• Use Excel for data entry, manipulation, and analysis.
• Explore how to integrate Microsoft 365 applications for seamless workflows.

This course will discuss the various methods and best practices that are in line with business and technical requirements for modeling, visualizing, and analyzing data with Power BI. The course will also show how to access and process data from a range of data sources including both relational and non-relational data. This course will also explore how to implement proper security standards and policies across the Power BI spectrum including datasets and groups. The course will also discuss how to manage and deploy reports and dashboards for sharing and content distribution.

Microsoft System Center Operations Manager (SCOM) is a monitoring tool designed to ensure the availability, performance, and reliability of IT services across datacenters and applications.

This instructor-led, live training (online or onsite) is aimed at intermediate-level IT professionals who wish to deploy, configure, and manage SCOM for enterprise monitoring and alerting.

By the end of this training, participants will be able to:

• Install and configure System Center Operations Manager.
• Set up monitoring rules, alerts, and reports.
• Integrate SCOM with other System Center components.
• Troubleshoot and optimize performance in monitored environments.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in Cairo (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Manage Microsoft 365 security services such as Microsoft Secure Score, Exchange Online Protection, Safe Attachments, and Safe Links.
• Implement compliance solutions using Microsoft Purview, data loss prevention, and sensitivity labels.

This instructor-led, live training in Cairo (online or onsite) is aimed at intermediate-level IT professionals who wish to manage and secure an organization's IT environment using Microsoft 365.

By the end of this training, participants will be able to:

• Deploy and manage Microsoft 365 services such as Intune, MDM, and Autopilot.
• Configure and enforce security policies using Windows Defender and other Microsoft 365 security tools.
• Monitor and troubleshoot devices and applications within a Microsoft 365 environment.
• Understand and implement compliance and data protection measures in Microsoft 365.
• Apply best practices for Microsoft 365 administration and security.

This instructor-led, live training in Cairo (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Understand virtualization concepts and configure Hyper-V.
• Create and manage virtual machines, VM storage, and networking.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

This instructor-led, live training in Cairo (online or onsite) is aimed at anyone who wishes to learn to use Microsoft OneNote in managing notes to improve productivity.

By the end of this training, participants will be able to:

• Learn the basics and features of OneNote.
• Create, organize, and edit notes using OneNote.
• Integrate notes with other applications.

In this whiteboard design session, you will learn how to design a solution with a combination of Azure Resource Manager templates and Azure DevOps to enable continuous delivery with several Azure PaaS services.

At the end of this workshop, you will be better able to build templates to automate cloud infrastructure and reduce error-prone manual processes. In addition, you'll create an Azure Resource Manager (ARM) template to provision Azure resources, configure continuous delivery with Azure DevOps, configure Application Insights into an application, and create an Azure DevOps project and Git repository.

This course provides the knowledge and skills to design and implement DevOps processes and practices. Students will learn how to plan for DevOps, use source control, scale Git for an enterprise, consolidate artifacts, design a dependency management strategy, manage secrets, implement continuous integration, implement a container build strategy, design a release strategy, set up a release management workflow, implement a deployment pattern, and optimize feedback mechanisms.

Audience profile

Students in this course are interested in designing and implementing DevOps processes or in passing the Microsoft Azure DevOps Solutions certification exam.

Job role: DevOps Engineer

Preparation for exam: AZ-400

Skills gained

• Plan for the transformation with shared goals and timelines
• Select a project and identify project metrics and Key Performance Indicators (KPI's)
• Create a team and agile organizational structure
• Design a tool integration strategy
• Design a license management strategy (e.g. Azure DevOps and GitHub users)
• Design a strategy for end-to-end traceability from work items to working software
• Design an authentication and access strategy
• Design a strategy for integrating on-premises and cloud resources
• Describe the benefits of using Source Control
• Describe Azure Repos and GitHub
• Migrate from TFVC to Git
• Manage code quality including technical debt SonarCloud, and other tooling solutions
• Build organizational knowledge on code quality
• Explain how to structure Git repos
• Describe Git branching workflows
• Leverage pull requests for collaboration and code reviews
• Leverage Git hooks for automation
• Use Git to foster inner source across the organization
• Explain the role of Azure Pipelines and its components
• Configure Agents for use in Azure Pipelines
• Explain why continuous integration matters
• Implement continuous integration using Azure Pipelines
• Define Site Reliability Engineering
• Design processes to measure end-user satisfaction and analyze user feedback
• Design processes to automate application analytics
• Manage alerts and reduce meaningless and non-actionable alerts
• Carry out blameless retrospectives and create a just culture
• Define an infrastructure and configuration strategy and appropriate toolset for a release pipeline and application infrastructure
• Implement compliance and security in your application infrastructure
• Describe the potential challenges with integrating open-source software
• Inspect open-source software packages for security and license compliance
• Manage organizational security and compliance policies
• Integrate license and vulnerability scans into build and deployment pipelines
• Configure build pipelines to access package security and license ratings

About This Course

This course equips students with the skills they require to deploy and configure System Center 2012 R2 Operations Manager. Using hands-on labs, students learn the following:

• How to architect and implement a System Center 2012 R2 Operations Manager Management Group.

• How to upgrade and migrate from an existing Operations Manager 2007 R2 Management Group to System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

• Understand the key elements of Management Packs including Object Discoveries, Rules, Monitors, Targeting and Run As Accounts and Run As Profiles. This includes authoring Management Packs.

• How to configure fabric and application monitoring in System Center 2012 R2 Operations Manager including both datacenter and cloud resources such as networking, storage and compute.

• How to configure monitoring of .NET and Java based applications using Application Performance Monitoring.

• How to configure end-to-end service monitoring including synthetic transactions and Distributed Application Diagrams.

• How to configure Dashboards, Service Level Tracking Reporting and the SharePoint Web Part to enable visualization of key performance and availability metrics.

• How to customize the Operations Manager Console to meet the needs of different application support teams.

• How to integrate Operations Manager with other System Center 2012 R2 components and extend monitoring to include key business processes and procedures.

• How to troubleshoot an Operations Manager Management Group and perform disaster recovery procedures such as database and management server recovery.

• How to use new features in System Center 2012 R2 including: Integration with System Center Advisor, Integration with Team Foundation Server, IntelliTrace, and Managing Windows Azure.

Audience Profile

The primary audience for this course is cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are responsible for deploying, configuring and operating it in their cloud or datacenter. The secondary audience for this course is cloud and datacenter administrators who are already familiar with Operations Manager and want to upgrade their skills to include the new features found in System Center 2012 Operations Manager, System Center 2012 SP1 Operations Manager and System Center 2012 R2 Operations Manager.

At Course Completion

After completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architect a highly available System Center and Microsoft SQL Server platform utilizing Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Perform different methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements including Management Packs Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Configure dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe how to use new cloud-based features including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

After completing this course in Cairo, you will be able to:

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
• Troubleshoot startup issues and operating system services on a Windows 10 PC.
• Perform system recovery.
• Resolve issues related to hardware devices and device drivers.
• Administer Windows 10 devices.
• Troubleshoot issues related to network connectivity.
• Configure Windows 10 devices by using Group Policy.
• Configure and troubleshoot user settings.
• Configure and troubleshoot resource access.
• Implement remote connectivity.
• Deploy and troubleshoot applications.
• Maintain Windows 10 devices.

About This Course

This five-day course will provide you with the knowledge and skills to plan and administer a Microsoft SharePoint 2016 environment. The course teaches you how to deploy, administer, and troubleshoot your SharePoint environment. This course also provides guidelines, best practices, and considerations that help you optimize your SharePoint deployment.

This is the first in a sequence of two courses for IT professionals and is aligned with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is targeted at experienced IT professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations either in a data center or in the cloud.

Students typically have more than one year of hands-on experience* with planning and maintaining SharePoint and two years’ experience with other core technologies on which SharePoint depends, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional who plans, implements, and maintains a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience, with SharePoint Online.
• Has broad familiarity with SharePoint workloads.
• Has experience with business continuity management, including data backup, restoration, and high availability.
• Has experience with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space that includes document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

This five-day course will teach you how to plan, configure, and manage the advanced features in a SharePoint 2016 environment. The special areas of focus for this course include implementing high availability, disaster recovery, service application architecture, and Microsoft Business Connectivity Services. This course also focuses on social computing features, productivity, and collaboration platforms and features. Students also will learn about business intelligence solutions, Enterprise Content Management, web content management infrastructure, solutions, and apps. This course also covers how to develop and implement a governance plan, and how to perform an upgrade or a migration to SharePoint 2016.

This is the second in a sequence of two courses for IT Professionals and is aligned with the SharePoint 2016 IT Pro certification.

Audience Profile

The course is targeted at experienced IT Professionals who are interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations either in a data center or in the cloud.

Students typically should have more than four years of hands-on experience* planning and maintaining SharePoint Server and other core technologies upon which SharePoint depends, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

Students should have completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or have gained equivalent knowledge and experience before taking this course.

The minimally qualified candidate typically:

• Has a working knowledge of, and preferably hands-on experience, with Microsoft SharePoint Online.

• Has broad familiarity with SharePoint Server workloads.

• Has experience with business continuity management, including data backup, restoration, and high availability.

• Has experience with authentication and security technologies.

• Has experience with Windows PowerShell.

* The hands-on experience or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint Server space that includes document management, content management, and search.

At Course Completion

After completing this course, students will be able to:

• Describe the core SharePoint 2016 architecture and its new and improved features.
• Describe the key hybrid features in SharePoint 2016.
• Plan and design a SharePoint 2016 environment to meet requirements for high availability and disaster recovery.
• Plan and implement Business Connectivity Services and Secure Store Service.
• Configure and manage productivity services for a SharePoint 2016 deployment.
• Manage solutions in a SharePoint 2016 deployment.
• Plan and configure social computing features.
• Plan and configure web content management for an Internet-facing environment.
• Plan and configure Enterprise Content Management in a SharePoint 2016 deployment.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Perform an upgrade or migration to SharePoint 2016.

This course teaches IT professionals how to administer and support Exchange Server. The course covers how install and configure Exchange Server. It also covers how to manage mail recipients and public folders, including how to perform bulk operations by using Exchange Management Shell. In addition, the course covers how to manage client connectivity, message transport and hygiene, and highly available Exchange Server deployments. It also covers how to implement disaster recovery solutions. Finally, the course covers how to maintain and monitor an Exchange Server deployment and how to administer Exchange Online in an Office 365 deployment.

After completing this course, students will be able to:

• Deploy Exchange Server.
• Plan and configure storage for Exchange Server.
• Create and manage various recipient objects in Exchange Server.
• Perform recipient management and Exchange server management tasks by using Exchange Server cmdlets.
• Deploy Client Access services in Exchange Server.
• Manage high availability in Exchange Server.
• Implement disaster recovery for Exchange Server.
• Configure and manage message transport in Exchange Server.
• Configure message security in Exchange Server.
• Monitor and troubleshoot Exchange Server.
• Configure Exchange Server role-based access control permissions and configure audit logging for both administrators and users.
• Implement and manage integration with Exchange Online.

About This Course

This course provides experienced Exchange Server administrators with the knowledge to design and implement an Exchange Server messaging environment. The course covers how to design and configure advanced components in an Exchange Server deployment such as site resiliency, advanced security, compliance, archiving and discovery solutions, coexistence with other Exchange organizations or Exchange Online, and migration from previous versions of Exchange server. The course also provides guidelines, best practices, and considerations that will help optimize Exchange Server deployments.

Audience Profile

The audience for this course includes IT professionals who are experienced messaging administrators, messaging architects, or consultants. This course is designed for people in an enterprise environment who are responsible for designing and deploying Exchange Server solutions, including environments that contain previous versions of Exchange Server or Exchange Online. Students taking this course are expected to have experience with Exchange Server 2019 or previous versions of Exchange Server.

At Course Completion

After completing this course, students will be able to:

• Plan for Exchange Server deployments.
• Plan and deploy Exchange Server hardware, virtualization, mailbox databases, and public folders.
• Plan message transport in Exchange Server.
• Plan and deploy Client Access services in Exchange Server.
• Design and implement a highly available Exchange Server environment.
• Maintain Exchange Server by using Managed Availability and Desired State Configuration (DSC).
• Plan for messaging security and design and implement Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS in Exchange Server.
• Design and implement message retention and archiving.
• Design and implement data loss prevention policies, In-Place Hold, and eDiscovery.
• Design and implement messaging coexistence among Exchange Server organizations.
• Plan and implement the upgrade from previous versions of Exchange Server to Exchange Server 2019.
• Plan a hybrid Exchange deployment.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

This course teaches IT Professionals how to manage their Azure subscriptions, secure identities, administer the infrastructure, configure virtual networking, connect Azure and on-premises sites, manage network traffic, implement storage solutions, create and scale virtual machines, implement web apps and containers, back up and share data, and monitor your solution.

This course is for Azure Administrators. The Azure Administrator implements manages and monitors identity, governance, storage, compute, and virtual networks in a cloud environment. The Azure Administrator will provision, size, monitor, and adjust resources as appropriate.

This course provides IT Security Professionals with the knowledge and skills needed to implement security controls, maintain an organization’s security posture, and identify and remediate security vulnerabilities. This course includes security for identity and access, platform protection, data and applications, and security operations.

Audience profile

This course is for Azure Security Engineers who are planning to take the associated certification exam, or who are performing security tasks in their day-to-day job. This course would also be helpful to an engineer that wants to specialize in providing security for Azure-based digital platforms and play an integral role in protecting an organization's data.

Skills gained

• Implement enterprise governance strategies including role-based access control, Azure policies, and resource locks.
• Implement an Azure AD infrastructure including users, groups, and multi-factor authentication.
• Implement Azure AD Identity Protection including risk policies, conditional access, and access reviews.
• Implement Azure AD Privileged Identity Management including Azure AD roles and Azure resources.
• Implement Azure AD Connect including authentication methods and on-premises directory synchronization.
• Implement perimeter security strategies including Azure Firewall.
• Implement network security strategies including Network Security Groups and Application Security Groups.
• Implement host security strategies including endpoint protection, remote access management, update management, and disk encryption.
• Implement container security strategies including Azure Container Instances, Azure Container Registry, and Azure Kubernetes.
• Implement Azure Key Vault including certificates, keys, and secretes.
• Implement application security strategies including app registration, managed identities, and service endpoints.
• Implement storage security strategies including shared access signatures, blob retention policies, and Azure Files authentication.
• Implement database security strategies including authentication, data classification, dynamic data masking, and always encrypted.
• Implement Azure Monitor including connected sources, log analytics, and alerts.
• Implement Azure Security Center including policies, recommendations, and just in time virtual machine access.
• Implement Azure Sentinel including workbooks, incidents, and playbooks.

This course teaches IT Professionals to configure advanced Windows Server services using on-premises, hybrid, and cloud technologies. The course teaches IT Professionals how to leverage the hybrid capabilities of Azure, how to migrate virtual and physical server workloads to Azure IaaS, and how to secure Azure VMs running Windows Server. The course also teaches IT Professionals how to perform tasks related to high availability, troubleshooting, and disaster recovery. The course highlights administrative tools and technologies including Windows Admin Center, PowerShell, Azure Arc, Azure Automation Update Management, Microsoft Defender for Identity, Azure Security Center, Azure Migrate, and Azure Monitor.

This five-day course describes how to use Configuration Manager and its associated site systems to efficiently manage network resources. In this five-day course, you will learn day-to-day management tasks, including how to manage applications, client health, hardware and software inventory, operating system deployment, and software updates by using Configuration Manager.

You also will learn how to optimize System Center Endpoint Protection, manage compliance, and create management queries and reports. Additionally, this course, in conjunction with Microsoft Official Course 20703-2A, helps certification candidates prepare for Exam 70-703: Administering System Center Configuration Manager and Cloud Services Integration.

This five day instructor-led course provides students with the knowledge and skills to install and configure System Center 2012 Operations Manager. In addition this class will prepare the student for managing their 2012 Operations Manager infrastructure.

About This Course

This course will review the marketing application configuration needed to drive business growth. It will also dive into lead management, marketing forms and pages, segmentation, and email marketing messages. All these pieces are tied together through interactive customer journey design, including event and survey configuration.

Audience Profile

This course is designed for IT or marketing professionals who want to learn how to leverage Dynamics 365 Marketing for businesses.

At Course Completion

After completing this course, you will be able to:

• Configure advanced settings
• Manage marketing content, templates and integrations
• Create and manage leads
• Design and create marketing forms and pages
• Create and manage segments
• Set up and launch customer journeys
• Create and manage events
• Distribute and analyze surveys

About This Course

In this course, students will learn how to support and configure Windows 10 desktops in an organizational environment. Students will develop skills that include learning how to install, customize, and update Windows 10 operating systems. Students will learn how to managing storage, files, and devices as well as how to configure network connectivity for Windows 10. Students will also learn how to secure the Windows 10 OS and protect the data on the device. Finally, students will learn how to manage and troubleshoot Windows 10.

Audience Profile

Candidates for this exam are IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

At Course Completion

After completing this course, learners should be able to:

• Install and customize Windows 10
• Configure Updates for Windows.
• Configure devices and drivers for Windows.
• Configure storage for Windows.
• Configure network and remote management settings in Windows.
• Configure and manage browsers and applications in Windows.
• Configure account access and authentication.
• Configure file and folder permissions.
• Describe methods for securing Windows 10, common threats and methods for mitigating against them.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file issues and perform recoveries.

About This Course

In this course, students will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune into your organization. Students will also learn about methods for deployment and management of apps and browser-based applications. Students will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Students will be introduced to technologies such Azure Active Directory, Azure Information Protection and Windows Defender Advanced Threat Protection, as well as how to leverage them to protect devices and data.

Audience Profile

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

At Course Completion

After completing this course, learners should be able to:

• Plan, develop, and implement an Operating System deployment, upgrade, and update strategy.
• Understand the benefits and methods of co-management strategies.
• Plan and implement device enrollment and configuration.
•  Manage and deploy applications and plan a mobile application management strategy.
•  Manage users and authentication using Azure AD and Active Directory DS.
•  Describe and implement methods used to protect devices and data.

Content is the most critical digital asset for every organization. In this course, you will learn how to plan, configure, and manage SharePoint Sites and OneDrive to enable modern content services that transform the content lifecycle. Specifically, this course discusses the modern SharePoint site structure, such as SharePoint hub sites. It provides best practices for the adoption and deployment of OneDrive within your organization. It also covers sharing, security, and monitoring in SharePoint and OneDrive in Microsoft 365. Additionally, you will learn how to manage user profiles and apps with proper permission settings. We will also discuss how to plan and configure Managed Metadata, Business Connectivity Services, and search allowing content to be found, consumed, and governed across Microsoft 365.

After completing this course, students will be able to:

• Configure SharePoint Sites.
• Manage sites storage limits.
• Deploy OneDrive sync client.
• Use Group Policy to control OneDrive sync client settings.
• Manage external sharing for data in Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom apps.
• Create and manage term groups, term sets, and terms.
• Describe the difference between modern and classic search experiences.

About This Course

This course covers three central elements of Microsoft 365 enterprise administration – Microsoft 365 tenant and service management, Office 365 management, and Microsoft 365 identity management. In Microsoft 365 tenant and service management, you will examine all the key components that must be planned for when designing your Microsoft 365 tenant. Once this planning phase is complete, you will learn how to configure your Microsoft 365 tenant, including your organizational profile, tenant subscription options, component services, user accounts and licenses, and security groups. Finally, you will learn how to manage your tenant, which includes the configuration of tenant roles and managing your tenant health and services. With your Microsoft 365 tenant now firmly in place, you will examine the key components of Office 365 management. This begins with an overview of Office 365 product functionality, including Exchange Online, SharePoint Online, Microsoft Teams, Microsoft Power Platform, additional product resources, and device management. You will then transition to configuring Office 365, with a primary focus on configuring Office client connectivity. Finally, you will examine how to manage Microsoft 365 Apps for enterprise (formerly Office 365 ProPlus) deployments, from user-driven client installations to centralized deployments. You will wrap up this section by learning how to configure Office Telemetry and Microsoft Analytics. The course concludes with an in-depth examination of Microsoft 365 identity synchronization, with a focus on Azure Active Directory Connect. You will learn how to plan for and implement Azure AD Connect, how to manage synchronized identities, and how to implement password management in Microsoft 365 using multi-factor authentication and self-service password management. This section wraps up with a comprehensive look at implementing application and external access. You will learn how to add and manage applications in Azure Active Directory, including how to configure multi-tenant applications. You will then examine how to configure Azure AD Application Proxy, including how to install and register a connector and how to publish an on-premises app for remote access. Finally, you will examine how to design and manage solutions for external access. This includes licensing guidance for Azure AD B2B collaboration, creating a collaborative user, and troubleshooting a B2B collaboration.

Audience Profile

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

By actively participating in this course, you will learn about the following:

• Designing, configuring, and managing your Microsoft 365 tenant
• Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

Learn about Office 365 Management, including key components of Office 365, how to move an organization to Office 365, how to configure Office 365, and how to manage Office 365 ProPlus deployments.

Audience profile

This course is designed for persons who are aspiring to the Microsoft 365 Enterprise Admin role and have completed one of the Microsoft 365 role-based administrator certification paths.

Skills gained

• Office 365 overview
• Moving an organization to Office 365
• Configuring Office 365
• Managing Office 365 ProPlus deployments

This course is designed for persons aspiring to the Microsoft 365 Administrator role and have completed at least one of the Microsoft 365 role-based administrator certification paths.

This three-day instructor-led course provides students moving from earlier releases of SQL Server with an introduction to the new features in SQL Server 2016.

Skills gained

• Describekey capabilities and components of SQL Server 2016
• Describe new and enhanced features in SQL Server performance
• Describes new and enhanced features in SQL Server security
• Describe what’s new inSQL Server Availability and Scalability
• Describe new and enhanced features in reporting and PowerBIin SQL Server 2016
• Describe new and enhanced data access features
• Describe new and enhanced features in SQL Server OLAP
• Describenew SQL Server cloud functionality

About This Course

This course examines the key elements of Microsoft 365 messaging administration, including message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging. This course is designed for IT Professionals who deploy and manage the messaging infrastructure for Microsoft 365 in their organization.

Audience Profile

The Messaging Administrator deploys, configures, manages, and troubleshoots recipients, permissions, mail protection, mail flow, and public folders in both on-premises and cloud enterprise environments. Responsibilities include managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To implement a secure hybrid topology that meets the business needs of a modern organization, the Messaging Administrator must collaborate with the Security Administrator and Microsoft 365 Enterprise Administrator. The Messaging Administrator should have a working knowledge of authentication types, licensing, and integration with Microsoft 365 applications.

At Course Completion

After completing this course, students will be able to:

• Configure and manage the transport pipeline
• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organizational settings and sharing
• Manage mobile devices
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Plan a hybrid environment
• Perform mailbox migrations
• Deploy and troubleshoot a hybrid environment

This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

This 5-day classroom-based course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

This five-day instructor-led course teaches IT professionals how to deploy and configure Active Directory Domain Services (AD DS) in a distributed environment, how to implement Group Policy, how to perform backup and restore, and how to monitor and troubleshoot Active Directory - related issues with Windows Server 2016. Additionally, this course teaches students how to deploy other Active Directory server roles, such as Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

In this course you will learn how to secure user access to your organization’s resources. The course covers user password protection, multi-factor authentication, how to enable Azure Identity Protection, how to set up and use Azure AD Connect, and introduces you to conditional access in Microsoft 365. You will learn about threat protection technologies that help protect your Microsoft 365 environment. Specifically, you will learn about threat vectors and Microsoft’s security solutions to mitigate threats. You will learn about Secure Score, Exchange Online protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and threat management. In the course you will learn about information protection technologies that help secure your Microsoft 365 environment. The course discusses information rights managed content, message encryption, as well as labels, policies and rules that support data loss prevention and information protection. Lastly, you will learn about archiving and retention in Microsoft 365 as well as data governance and how to conduct content searches and investigations. This course covers data retention policies and tags, in-place records management for SharePoint, email retention, and how to conduct content searches that support eDiscovery investigations.

After completing this course, students will be able to:

• Administer user and group access in Microsoft 365.
• Explain and manage Azure Identity Protection.
• Plan and implement Azure AD Connect.
• Manage synchronized user identities.
• Explain and use conditional access.
• Describe cyber-attack threat vectors.
• Explain security solutions for Microsoft 365.
• Use Microsoft Secure Score to evaluate and improve your security posture.
• Configure various advanced threat protection services for Microsoft 365.
• Plan for and deploy secure mobile devices.
• Implement information rights management.
• Secure messages in Office 365.
• Configure Data Loss Prevention policies.
• Deploy and manage Cloud App Security.
• Implement Windows information protection for devices.
• Plan and deploy a data archiving and retention system.
• Create and manage an eDiscovery investigation.
• Manage GDPR data subject requests.
• Explain and use sensitivity labels.

About this course
This course delivers the complete site owner story from start to finish in an engaging and practical way to ensure you have the confidence to plan and create new sites or manage your existing sites in SharePoint Online. Your goal is to learn how to make SharePoint Oonline relevant to your team by using a sites functionality to help you share information and collaborate with your colleagues. During the class, you will also learn best practices and ‘what not to do’ as you put theory into practice with hands on exercises in SharePoint Online.

Audience Profile

This course is intended for both novice and experienced SharePoint users who wish to make full use of SharePoint Online.

At Course Completion

• Understand the benefits of using SharePoint in real world scenarios
• Create new SharePoint sites to store business information
• Create pages to share news and content
• Customise the structure of a site to meet specific business requirements
• Create and mange views, columns and apps
• Manage the security of a site
• Use the power platform to customise forms and automate processes
• Use search to find business information from people to documents

About This Course

In this course, you will learn how to manage Microsoft Teams in your organizations. The course covers Microsoft Teams overview, implementing governance, security and compliance for Microsoft Teams, preparing the environment for a Microsoft Teams deployment, deploying teams, and managing collaboration and communication in Microsoft Teams. You will learn about Teams architecture. Specifically, you will learn about the integration between Microsoft Teams and various workloads and services in Microsoft 365. You will learn about security and compliance features for Teams, including conditional access, MFA, Threat, alerts, DLP policies, eDiscovery, and information barrier policies. You will also learn about preparing the environment for a Microsoft Teams deployment, including upgrading from Skype for Business to Microsoft Teams, network settings, and managing Microsoft Teams endpoints. Lastly, you will learn about how to create and manage teams, manage membership, including internal and external users. You will further learn about different settings and policies to manage collaboration and communication experiences in Microsoft Teams.

Audience Profile

This course is designed for persons who are aspiring to the Microsoft 365 Teams Admin role and are interested in in passing the Microsoft Teams Administrator Associate certification exam. The Microsoft Teams Administrator configures, deploys, and manages Office 365 workloads for Microsoft Teams that focus on efficient and effective collaboration and communication in an enterprise environment. The Teams Administrator collaborates with Telephony engineers to integrate advanced voice features into Microsoft Teams. This role is not responsible for configuring direct routing, configuring call routing, or integrating telephony.

At Course Completion

By actively participating in this course, you will learn about the following:

• What is Microsoft Teams and how the components work together
• How to implement Governance, Security and Compliance for Microsoft Teams
• How to prepare an organizations environment for a Microsoft Teams deployment
• How to deploy and manage teams
• Ways of managing collaboration in Microsoft Teams
• Techniques to manage and troubleshoot communication in Microsoft Teams

The Microsoft Power Platform helps organizations optimize their operations by simplifying, automating and transforming business tasks and processes. In this course, students will learn how to build Power Apps, Automate Flows and extend the platform to complete business requirements and solve complex business problems.

This five-day instructor-led course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing identity, networking, storage and compute by using Windows Server 2019, and who need to understand the scenarios, requirements, and options that are available and applicable to Windows Server 2019. The course teaches IT professionals the fundamental administration skills required to deploy and support Windows Server 2019 in most organizations.

This course will teach the basics of Microsoft's dialect of the standard SQL language: Transact-SQL. Topics include both querying and modifying data in relational databases that are hosted in Microsoft SQL Server-based database systems, including: Microsoft SQL Server, Azure SQL Database and, Azure Synapse Analytics.