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Remedy IT Service Management (ITSM)

 21 Hours
This instructor-led, live training in Egypt (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management. By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
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Upcoming Courses

Remedy IT Service Management (ITSM)

2025-07-01 09:30
21 hours
Alexandria, Stanley
4,365 USD (Online)
5,115 USD (Classroom)

Remedy IT Service Management (ITSM)

2025-07-15 09:30
21 hours
Regus - Cairo Nile City Towers
4,365 USD (Online)
5,115 USD (Classroom)

Remedy IT Service Management (ITSM)

2025-07-29 09:30
21 hours
Cairo - Four Seasons Hotel
4,365 USD (Online)
6,165 USD (Classroom)

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