Course Outline
Onboarding
- Welcome & Introductions
- Team dynamics
- Energizers
- Meet the challenge owner
Discover
- Introduction & Research
- Masterclass Research
- Briefing, Sense making
- Persona Building
Define
- Framing & Ideation
- Masterclass Opportunities
- Customer Journey Map
- Reframing, Ideation
Design
- Prototyping & Pitching
- Masterclass Business
- Testing prototypes
- Pitch
Deliver
- Reflect & Ceremony
- Masterclass Apply DT
- Personal reflection
- Celebration
Testimonials (4)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
Dan Moffatt - Chris Courtemanche
Course - Personal Efficiency and Managing Meetings
Provided and explained very clearly a lot of foundational concepts, which fit well with the team's level of learning. The exercises were very engaging and I believe my team were comfortable and participated very well. Coordinating with the trainer as well was very seamless.
Christlan Tolentino - Canadian Blood Services
Course - Critical Thinking
the exercises and the way the trainer was explaining
Sorana Haiduc - Ness
Course - Stress Management and Prevention
1. Methodology 2. Its structure and usability 3. Real, practical examples and excercises